Some of you may have noticed that Lollacups have been backordered since we appeared on ABC's Shark Tank, and now, you are actually unable to complete a purchase on our webstore. This is not an error. Allow me to explain . . .
As it stands, we have many unfulfilled orders and many eager customers waiting to receive their Lollacups. And, as many of you know from watching our pitch on ABC’s Shark Tank, we are a small business who is now fortunate to have Mark Cuban and Robert Herjavec on board as investors.
Being on Shark Tank and ABC World News gave our business an incredible boost, and we could never have anticipated this kind of response. Now that we have received funding, we, along with our investors, have decided to make improvements to our production molds and our product.
We anticipate that this process may take 10-12 weeks, but we will keep you updated on our progress through various social media outlets. We are also happy to answer any questions, so please call us at 310-776-5655 or email us at firstname.lastname@example.org.
When we have plenty of the new (and improved) Lollacups in stock, we will let everyone know ASAP. We ask for your patience and support as we work on Lollacup 2.0, if you will.