The Lollacup was designed as an alternative to all the spill-proof cups out there that have intricate valves that make it difficult for kids to use and parents to clean. The valve-free nature of the straw does not make Lollacup spill/leak-proof. Although having a spill-proof cup with active toddlers is sometimes convenient, our aim at lollacup is to eliminate unnecessary challenges for our children. We’ve found that spill-proof straw and sippy cups can be incredibly difficult to drink from, causing frustration for many children. Our goal, in creating lollacup, was to make drinking from a straw easy for young children.
If your cup is leaking from the seal or because of a crack/defect, please submit a customer service inquiry.
Lollacup straws do, unfortunately, stain (usually from pasta sauce or dark foods/drinks). We had this material specially formulated, because we needed it to be soft/pliable, durable, as well as free of BPA, PVC, latex, and phthalates. It meets all these requirements, but the drawback is that it does stain because we made the decision to avoid using any additional additives to keep it white. We are always talking with our chemist about new, safe alternatives, but for the time being, rather than using more additives in the material, we sell straw replacement packs on our website and in some of our retail stores if you'd like to periodically replace your straw.